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Kelly Ngai has a solid background in product management and marketing, with experience at companies like Protecht, Equifax - Australia, Veda, and Thomson Reuters Australia. Kelly has held roles such as Head of Product Marketing, Senior Product Manager, Head of Product Design & Development, Digital Channel Manager, and Product Manager across these organizations. Their career trajectory shows a progression in responsibilities and leadership within the product development and management field.

Kelly Ngai pursued a Bachelor of Arts (BA) and Bachelor of Laws (LLB) degree at the University of New South Wales (UNSW). No specific start or end years were provided for this education.