At Prospera, we make our members dreams come true. We’re a for-purpose credit union that’s guided by our values and owned by our members. Built on over 75 years as a BC credit union, we’re proud to serve our members and help make our communities stronger by investing locally and partnering with local charities to make life better for everyone.

Finance

Prospera Credit Union

Vancouver 2 focuses on financial services and member engagement, supporting business relationships and banking solutions.

Vancouver 2

Surrey 4 serves as a hub for personal banking services, business relationships, and investment solutions in the community.

Surrey 4

The Abbotsford office specializes in financial services and technology solutions, supporting business and member needs.

Abbotsford

Gavin Toy

Dora Eross

Kirsten McElgunn

Terrence J. Schmaltz Jd, Fcphr, Icd.d (TJ)

Henrique Godinho

Erin Bell

Greg Dyck Icd.d

Cary Ransome

Kara Lisik

Brian R.

Jennifer Scharf

The Financial Management Team at Prospera Credit Union oversees and optimizes the financial health of the organization. This team is responsible for cash management, underwriting, credit analysis, and investment strategies, ensuring that members have access to sound financial solutions. By analyzing financial data and market trends, they help mitigate risks and enhance profitability while supporting the credit union’s mission of community investment and member empowerment.

Financial Management Team

The Customer Support and Experience Team at Prospera Credit Union is dedicated to enhancing member interactions and ensuring exceptional service delivery. Comprising a diverse group of specialists, the team responds to member inquiries, resolves issues, and promotes a positive banking experience, all while embodying the credit union's core values. They also focus on community engagement and collaboration, aligning their efforts with local initiatives to strengthen member relationships and support the community’s well-being.

Customer Support and Experience Team

This department oversees the management and operation of branch locations, focusing on efficient service delivery and staff coordination.

Branch Operations

The Business Analysis and Intelligence Team at Prospera Credit Union plays a crucial role in driving data-informed decision-making and enhancing operational efficiency. This team specializes in analyzing business processes, developing business intelligence solutions, and implementing automation strategies to support the credit union's mission. By leveraging data analytics, they provide insights that help shape member services, optimize internal workflows, and ultimately contribute to the community-focused goals of the organization.

Business Analysis and Intelligence Team

This department focuses on nurturing and managing client relationships to ensure satisfaction and loyalty.

Relationship Management

The Leadership Team at Prospera Credit Union is responsible for setting the strategic direction and vision of the organization, ensuring that the credit union remains aligned with its values and mission to support its members and communities. This team collaborates across departments to manage risk, drive financial performance, enhance member experiences, and foster a strong culture of people engagement and legal compliance. By leveraging their diverse expertise, they work together to innovate products and services while ensuring that Prospera continues to be a trusted partner for its members.

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Prospera Credit Union

Org chart

Teams

Financial Management Team

Customer Support and Experience Team

Branch Operations

Business Analysis and Intelligence Team

Relationship Management

Leadership Team

Offices

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Prospera Credit Union

Org chart

Teams

Financial Management Team

Customer Support and Experience Team

Branch Operations

Business Analysis and Intelligence Team

Relationship Management

Leadership Team

Offices

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