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Emily Yan has extensive experience in the financial services industry, with a focus on collections strategy, analytics, process engineering, and business intelligence. Emily has held various leadership roles at companies such as Prosper Marketplace, Upstart, and Discover Financial Services. Their responsibilities have included developing and implementing collections strategies, managing back-end processes, leading teams to empower business decisions through data and analytics, and building advanced analytics capabilities. Emily has also been involved in workforce management, acquisition marketing analytics, rewards and brand strategies, and portfolio marketing analytics. Emily's expertise lies in leveraging advanced analytics, big data, AI, and machine learning to optimize collection strategies and drive operational efficiency and effectiveness.

Emily Yan has attended multiple educational institutions. Emily completed the Strategic Marketing Management Program at The University of Chicago Booth School of Business. Emily obtained a Master of Science degree in Computer and Information Sciences, General from Loyola University Chicago. Additionally, they earned a Master of Arts degree in Economic Development from the University of Minnesota. Emily Yan also holds a Bachelor of Arts degree in International Economics from the University of International Relations.