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Lina Ma has significant work experience in customer success, translation, and interpretation. Lina joined Prosper Educationā„¢ in 2018 and currently serves as the Head of Global Customer Success. Prior to this role, they worked as a Translator and Interpreter for the same company. Lina also has experience as a freelance interpreter and translator, starting in 2008. Additionally, they worked at Armstrong Legal as a Mandarin Interpreter and Translator from June 2010 to December 2012.

Lina Ma has a Master's degree in Language Interpretation and Translation from Macquarie University, which they obtained from 2006 to 2007. Lina later pursued an Advanced diploma in Conveyancing from Ultimo College, completing it from 2014 to 2015. In 2007 to 2008, Lina Ma also earned another Master's degree in Language Interpretation and Translation from Western Sydney University. Additionally, they have obtained a certification as a Certified Interpreter and Translator from NAATI, although the specific details regarding when they obtained it are not provided.