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Raffaele Brivio is a Requirements Analyst at Propz since July 2023, focusing on delivering retail customer service through software solutions and conducting detailed analyses of technical requirements. Prior experience includes roles as a Product Analyst at InEvent, where responsibilities included defining system features, managing the product backlog, and collaborating with development teams, and as a Learning and Development Analyst, improving training programs and facilitating onboarding. Raffaele has also worked as an English Consultant at Instituto Mindset, an Administrative Employee at T-Tex Srl emphasizing Agile principles, and completed an internship at Conube - Online Accounting, where skills in software development were cultivated. Raffaele holds a degree in Global Business Engineering from VIA University College and studied ICT Engineering at Universidad de Málaga.