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Uma M. possesses extensive experience in Jira and Confluence administration, currently serving as a Jira/Confluence Administrator at Sunrun since March 2023. Previous roles include positions at Prophecy Technologies, Morgan Stanley, and Chase, where Uma honed skills in managing these tools for various organizations. Earlier experience includes roles at Guardian Life and Wipro, managing Domino Email and Blackberry systems. Uma holds an Associate of Arts and Sciences degree in Business Administration and Management from Middlesex College, a Bachelor of Arts from Osmania University, and a Diploma in Electronics and Communication Engineering from the State Board of Technical Education and Training.