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Jonathan da Silva has held various roles in business analysis and product ownership throughout their career, working for organizations such as PEXA, Australian Taxation Office, University of Canberra, Cordelta, Department of Human Services, and Australian Government Department of Finance. At PEXA, Jonathan serves as a Delivery Manager for the Voice of Customer program and has experience in digitizing processes and developing API-based products. Jonathan has also worked as a Technical Business Analyst and Ministerial Services Officer. Jonathan has a background in education from Marist College Canberra.