Erdem Erdem is a seasoned professional with extensive experience in Dynamics CRM consulting and project management. Currently serving as a Senior Dynamics CRM Consultant at promx AG since November 2020, Erdem previously held roles such as Dynamics CRM Project Manager at Commercial Bank and Owner/Consultant at Erdem Erdem CRM Consultancy. With a comprehensive background that includes managing CRM projects in various sectors for international companies like JLL and MT System, Erdem has demonstrated expertise in full-cycle CRM implementation, stakeholder management, and user acceptance testing. Erdem holds an MSc in Engineering Business Management from the University of Warwick, a Doctorate in Business Administration from Işık University, and a Bachelor's degree in Mechanical Engineering from Yıldız Technical University.