Clyde Waters

Cloud Services Support Manager at Projetech ☁

Clyde Waters has a diverse work experience spanning over several years. Clyde currently works at Projetech as a Cloud Services Support Manager. Prior to this role, Clyde held the position of Sr. Application Support Analyst at Projetech from 2015 to 2019. In that role, they served as a technical expert, designing and configuring solutions, maintaining relationships with service providers, and ensuring compliance with policies.

Before joining Projetech, Clyde worked at Aimia Inc as a Technology Coordinator from 2014 to 2015. At Quest Diagnostics, they worked as a Sr. Support Analyst from 2009 to 2013. There, their responsibilities included providing support for the Care360 product suite and monitoring data flow.

Clyde also has experience in the hospitality and retail sectors. Clyde worked as a Night Audit Manager at Forest Park Suites from 2008 to 2009, handling guest relations and financial transactions. Prior to that, they were a Senior Technology Specialist at Circuit City from 2004 to 2007, where they were responsible for customer engagement, training sales teams, and creating sales documentation. Clyde was also appointed as the captain of the Employee Engagement Committee and received the Corporate Hero Award for customer service excellence.

In addition, Clyde has interned as a Marketing and Public Relations Intern at CincyTech USA in 2007, where they prepared press releases and assisted in website launches. Clyde'searliest work experience was at Thriftway, where they served as a Dairy & Frozen Food Associate from 2000 to 2004, ensuring high standards and providing customer service.

Overall, Clyde Waters has extensive experience in technical support, customer service, and management roles across various industries.

Clyde Waters attended Northwest High School from 1999 to 2003, where they obtained a diploma in College Prep and Electro Mechanical Tech Prep. From 2004 to 2008, they pursued a Bachelor's degree in Public Relations at Northern Kentucky University. In terms of additional certifications, Clyde obtained the IBM Certified Deployment Professional - Maximo Asset Management v7.6 Functional Analyst certification from IBM Professional Certification in August 2019. In July 2016, they also obtained the IoT - Maximo Inventory Management certification from IBM.

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