The Claims Management Team at Progressive is responsible for overseeing the processing and adjudication of insurance claims, ensuring that customers receive timely and fair settlements. Comprising various roles, including claims adjusters and directors, the team manages complex claims situations, particularly large losses and commercial cases, while continuously optimizing processes for efficiency and compliance. Their goal is to uphold Progressive’s commitment to exceptional customer service and satisfaction during the claims journey.
Alexander Leblanc
Claims Specialist Intermediate...
Hannah W.
Senior Claims Adjuster - Large...
Hillary Tepedino
Commercial Claims Director
Jorge Tonos
Claims Process Manager - Natio...
Kevin Lin
Claims Adjuster
Malissia Daniels
Licensed P&c, Surety And Marin...
Rachel Heinze
Medical Claims Manager
Rob Duhon
Claims Director
Theron Renfro
Property Damage Claims Directo...