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Matthew DuFour has extensive experience in leadership and management roles, currently serving as a Senior Claims Manager at Progressive Insurance. Prior to this, Matthew has held positions such as Branch Manager, Team Leader, and Senior Claims Representative, demonstrating their expertise in claims handling and customer service. With a Bachelor of Arts degree in History and a minor in Philosophy from the University of Alaska Anchorage, Matthew's professional background includes responsibilities such as staffing, training, customer service, and ensuring adherence to company policies.