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Vacant has worked as a Customer Advocate Resolution at Progress Residential since June 2021. Prior to that, they worked as a Leasing Consultant at Freeman Webb, Inc. from January 2018 to June 2021. Before that, they were an Assistant Manager at Freeman Webb, Inc. from March 2014 to November 2016. They also worked as a Leasing Manager at Camp Properties, LLC from November 2016 to September 2017. Additionally, they have experience as a Housekeeper at First Management from April 2010 to March 2013.

Vacant reports to Leesa Heaps, Manager, Customer Advocacy. They are on a team with Vacant - Customer Advocate Resolution, Erica Mowrey - Supervisor Quality Analysts Customer Engagement.