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Joel Skaar is a seasoned professional in the field service engineering sector, currently serving as Field Service Leader at Progress Rail, a Caterpillar Company, since March 2019. Joel has extensive experience in providing technical support for various railway systems, including infrared and thermal camera detectors, AEI tag readers, and locomotive onboard recorders. Previous roles include providing vital systems support at Alstom and GE Transportation, where Joel specialized in 24-hour phone support, troubleshooting, and training. Education credentials include a Railroad Signaling Apprentice Certificate from Johnson County Community College and an Associate degree in Computer Programming Technology from the Electronics Institute.