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Andrea Johnson is an experienced professional with a diverse background in training, compliance, and administrative roles across various industries. As the Training and Development Manager at Professional Delivery Providers since June 2023 and at Retail Direct since July 2020, Andrea has excelled in enhancing employee development. Previous experience includes positions as a Processor in Compliance at Aldridge Pite, LLP and Call Center Supervisor at Peak Risk Adjustment Solutions, where Andrea led a team of over 40 agents and support staff. Andrea's extensive career also includes roles such as Bankruptcy Paralegal, Independent Agent, and Team Leader, showcasing a strong foundation in both management and customer service. Educational qualifications include a Bachelor's of Science in Criminal Justice from Strayer University and a Bachelor's of Science in Healthcare Services from the University of Phoenix, along with paralegal studies.