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Gregory Ganio is an experienced IT professional with a diverse background in network administration and help desk support. Currently serving as a Help Desk Technician at Professional Computer Associates, Inc. since June 2023, Gregory also operates an independent business, Reliable Computers, providing consumer computer solutions since February 2007. Previous roles include Network Administrator at CMI-tec Inc. from January 2014 to May 2022, Network Technician at Advanced Computer from February 2010 to December 2013, and Claims Service Representative/Data Entry at United Health Care from September 2008 to December 2009. Gregory's career began as a Service Technician at Lark Street Computer Repair from February 2001 to October 2005. Educational qualifications include an Associate of Arts and Sciences degree in Network Administration from the State University of New York at Ulster County Community College (2011-2013) and a certificate in Information Technologies from Otsego Area Occupational Center (1999-2001).