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Trinidad Mathay has a range of work experience in various roles and industries. Their most recent position was as the Lead Customer Operations Manager at Product School, where they have been since January 2023. Prior to that, they served as the Customer Operations Project Manager from March 2022 to January 2023, and as a Program Manager from June 2021 to March 2022.

Before joining Product School, Trinidad worked as an English as a second language assistant teacher for the Spanish Ministry of Education, Culture and Sport from September 2019 to June 2021. During this role, they received a grant and completed Spanish language courses to improve their proficiency. They also planned, delivered, and revised English instructions for non-native speakers.

In 2018, Trinidad gained experience as a Marketing Intern at Sole Academy, where they executed sneaker campaigns, conducted feasibility studies, assisted with digital content creation, and achieved a high thesis grade.

Trinidad's work experience began with an internship as a Strategic Planning Intern at Grab in 2017. In this position, they created marketing collateral, conducted data gathering and feasibility studies for new services, and performed data analysis on customer surveys.

Trinidad Mathay obtained a Bachelor of Science degree in Marketing/Marketing Management, General from De La Salle University, where they attended from 2014 to 2018. They also have an additional certification in Side Hustle for Product Managers from Product School, although the exact date of obtaining it is not provided.