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Thomas Phillips has a vast experience in marketing and customer relationship management within the gaming and gambling industry. Thomas has worked for several prominent companies such as Ladbrokes Coral Group, Betfair, and GVC Group, where Thomas focused on customer retention, acquisition, and loyalty. With a Bachelor's degree in Psychology and Neuroscience from Keele University, Thomas has consistently excelled in developing marketing strategies and driving brand consideration across various platforms, making him a valuable asset in their current role as Game Operations Director at Product Madness.