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Kim Garcia is a seasoned customer experience specialist with extensive experience in various roles across multiple companies, including Procurify, CareMonkey, and Thumbtack Philippines. Having started a career in technical support and customer service with companies like TeleTech and [24]7, Kim has developed a strong skill set in training, implementation, and support, effectively collaborating with teams to resolve issues and enhance customer satisfaction. Education was pursued at Centro Escolar University, where a degree in BS Medical Technology was obtained.