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Jesse Hartman is a seasoned professional with extensive experience in technical account management and customer support, currently serving as a Technical Account Manager at Procare Solutions since March 2020. Prior to this role, Jesse held various support positions within the company, including Enterprise Support Specialist and Customer Support Specialist II. Before joining Procare Solutions, Jesse was a Freelance Writer from April 2019 to March 2020, focusing on marketing copy and content generation in the eCommerce and Hospitality sectors. At Vortx, Inc., from October 2015 to April 2019, Jesse worked as a CRM Administrator and Technical Writer, utilizing expertise in Microsoft Dynamics 365 to enhance departmental operations. Jesse also gained experience as an AR Specialist at Lithia Motors, Inc. from January 2015 to September 2015. Jesse holds a degree from Southern Oregon University, completed in 2011.