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Todd Allen is a seasoned Program Manager at Priority Dispatch since June 2006, specializing in worldwide customer assistance for Medical/Fire/Police IAED Protocol implementation and accreditation. In addition to this role, Todd serves as a Master Instructor in Emergency Medical Dispatch (EMD) and Emergency Dispatch Quality (EDQ), with expertise in software instruction and national quality coordination. Previous experience includes roles as Communications QA/Training Manager at Roswell Police Department, Deputy Director of Communications/IT at Charleston County EMS, and Communications/IT Manager at Medicwest Ambulance. Todd's career began as a paramedic and field training officer with Mercy Medical Services, supplemented by experience as a safety/rescue paramedic at Las Vegas Motor Speedway and a Deputy Coroner Investigator.