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Katelyn Lane

Senior New Business Case Manager at Principal

Katelyn Lane is a dedicated professional currently serving as a Realtor at Berkshire Hathaway HomeServices Florida Properties Group since June 2022. Prior to this role, Katelyn held various positions at Businessolver from March 2014 to April 2022, including AVP Organizational Effectiveness, Director of Shared Services, Shared Services Lead, Client Operations Advocate, Quality Coordinator, Operations Billing Analyst, Processor, and Benefits Specialist. Katelyn demonstrated expertise in coaching, operational oversight, quality assurance, and client relations. Earlier experience includes positions at Wells Fargo as a Remediation Rep and Collector, where Katelyn developed strong communication and problem-solving skills while managing customer accounts and financial inquiries.

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