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Zak Sai'd, CSM, serves as a Delivery Manager at HeroDevs since February 2022, where responsibilities include managing client communication, overseeing the company wiki, providing project support to developers, and upselling services. Prior experience includes roles as a Technical Project Manager at Invelo, Customer Advocate at Immediate, Implementation Project Manager at Daxko, Sales Assistant at Tom James Company, and Technical Project Coordinator at ProctorU, among others. Educational credentials include a Bachelor’s Degree in Business Administration and Management from the University of Alabama at Birmingham and an Associate’s Degree in Christian Ministry from Highlands College.