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Pooja Zaveri is an experienced Customer Success Manager at PRIME BPM since April 2022, with a strong background in consulting and project management. Prior roles include Senior Consultant at Deloitte, where Pooja led business requirements and delivery for a major U.S. banking institution, and Business Analyst at Deloitte Consulting, managing executive dashboards for the State's Division of Children & Family Services. Earlier experience includes roles as a Senior Consultant at TIBCO Software Inc., Recoveries and Collections Specialist at Halifax, and Senior Advisor at 3 Global Services Pvt. Ltd. Pooja holds an MBA in International Business & Marketing from the University of Chester Business School and a Bachelor of Commerce from Mumbai University.