Zoran Daskalov is a customer service professional with extensive experience in client assistance and team leadership. Currently serving as a Customer Service Specialist at Prima since February 2024, Zoran previously held the role of Customer Care Representative at Phonetica from October 2021 to April 2024. Prior experience includes working as a Team Lead at BPER Banca, focusing on data entry and quality assurance, and managing customer relations at CSS S.p.A. within the Intesa Sanpaolo framework from May 2018 to February 2021. Zoran holds a degree in Foreign Languages and Literatures from Università degli Studi di Torino and completed secondary education at Liceo artistico Bruno Cassinari.