Orrin Gilmour serves as a Customer Success Manager at Prevalent Inc. since July 2019, focusing on managing post-sales activities for Legal and Healthcare clients through relationship building, strategic planning, and effective execution. Responsibilities include developing long-lasting client relationships, administering complex integration cycles, and ensuring alignment on success metrics through regular communication and strategic reviews. Previously, Orrin held roles as a Front End Supervisor at Moncions YIG since August 2006, demonstrating strong leadership and decision-making skills in high-pressure environments, and as a Banking Advisor at RBC from November 2012 to July 2019, providing clients with tailored banking advice and solutions. Orrin obtained an education from Algonquin College of Applied Arts and Technology between 2009 and 2011.
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