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Ella Murillo is an experienced professional in customer support and project management, currently serving as a Customer Support Manager at Press since May 2023, where significant reductions in spam calls have enhanced productivity. Previously, as a Project Manager at PDX Women in Tech, Ella was instrumental in increasing donation values and developing new fundraising initiatives. Ella's past roles include Community Support Specialist at Tundra.com, where strategies improved supplier retention and customer satisfaction, and Operations Associate at Jackpocket, focused on lottery ticket management. Ella's career also features positions in scheduling, customer service, and operational coordination, showcasing a commitment to effective communication and problem-solving skills. Educational background includes ongoing studies in Business at Cabrillo College and earlier studies at Merced College.