Patricia Flores is an accomplished Customer Success Manager with extensive experience in driving client relationships and ensuring retention across multiple organizations. Currently at Precisely since January 2023, Patricia has previously served in similar roles at Enviance, Remedy Interactive, and Incentive Travel, demonstrating a strong track record of exceeding renewal rates and enhancing customer success methodologies. Additionally, Patricia has a background in technical support and account management, showcasing a diverse skill set in client engagement and service optimization. Educational qualifications include a Bachelor of Science in Community Health Education from William Paterson University and further studies at UC Berkeley Extension.
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