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Boris Alphanso is an experienced Information Technology professional with a strong background in operations engineering, system administration, and technical support. Currently serving as an Information Technology Operations Engineer at Prax since July 2020, Boris has previously held roles including Office 365 Engineer/System Administrator at CIPFA, and 2nd/3rd line Analyst at Discovery Inc., where responsibilities included IT support for the Olympic PyeongChang event. Additional experience includes significant contributions to Marks and Spencer as a 2nd/3rd Line Support Analyst, focusing on incident management and network monitoring, along with earlier roles at ITech Service Limited and Fledon Engineering Works, where foundational skills in network administration and support were developed. Boris holds a Bachelor's degree in Network Computing from Edinburgh Napier University and a Higher National Diploma in Computing from Edinburgh Telford College.