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Urs Glarner has over 25 years of experience in the aerospace industry, currently serving as a Senior Customer Support Representative at Pratt & Whitney since December 1997. Prior to this role, Urs worked as a Powerplant Engineer at Swissair from January 1990 to November 1997. Academic qualifications include a Master of Science in Business Administration from the Business School of St. Gallen (1995-1997) and a Bachelor of Science in Mechanical Engineering from Technical College Winterthur FH (1981-1985).