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Suzana Mathew has a diverse work experience in the healthcare industry. Suzana started their career at Northwell Health as a Client Service Representative in 2013 and later progressed to become a Specialist and then an Educator in Client Services. In 2019, they joined Sema4 as a Client Services Specialist and Effectiveness & Enablement Trainer in Field Operations. Suzana then transitioned to become the Manager of Customer Excellence Education & Training. Currently, they are working at Practice by Numbers as a Customer Success Manager since 2022. Suzana Mathew has gained valuable expertise in client services, training, and customer success throughout their career.

Suzana Mathew has a diverse educational background in the field of criminal justice and emergency management. Suzana holds a Master of Science (M.S.) degree in Emergency Management from John Jay College (CUNY). Prior to that, they earned a Bachelor of Science (B.S.) degree in Criminal Justice from Adelphi University and an Associate of Science (A.S.) degree in Criminal Justice from Nassau Community College. Additionally, Suzana obtained a Bachelor of Science (B.S.) degree in Criminal Justice from Fairleigh Dickinson University.

In addition to their formal education, Suzana has obtained several certifications. Suzana is certified in Health Insurance Portability and Accountability Act (HIPAA) by ProTrainings since October 2022. Suzana also holds a CPR-AED certification from Red Cross Blood Services. Furthermore, Suzana has obtained the Notary Public certification from the state of New York.

Overall, Suzana Mathew has a strong academic background in criminal justice and emergency management, complemented by additional certifications in healthcare and notary public practices.