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Claudio Di Santo is an experienced professional in technical support, currently serving as the Technical Support Leader at Practia Global, where leadership is provided to a team serving over 1,100 employees. Previous roles include Technical Support Analyst positions at Latcom | WorldcomOOH, Danone, and PepsiCo, where responsibilities encompassed on-site, remote, and telephone support, system installations, and network configurations. Additional experience includes personalized support for executives at Princz e Ipasa and various technical roles spanning server monitoring at Siemens to Help Desk support at Deloitte & CO and HP. Claudio holds an Ingeniería en Computación degree from Universidad Nacional de Tres de Febrero and a technical qualification in PC support and network administration from Instituto 405.