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Dennis Weikle is a JD Power award winning executive with over 20 years of experience leading small to large contact center organizations, outsourcing engagements, and customer lifecycle transformations. He brings diverse and thoughtful expertise to each client engagement helping create solutions that solve real business problems. Most recently, Dennis was Chief Operating Officer for Direct Energy Residential and prior to that served as Vice President of Prepaid Care and Consumer Account Services at Sprint where he led the organization to three JD Power Awards. He has a track record of success having developed high performing teams, strategic partnerships, and innovative technology solutions.