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Jennifer Ward is a seasoned professional with extensive experience in project management and technology solutions. Currently serving as the Director of Delivery and Solutions at PPM Works, Inc. since October 2017, Jennifer specializes in the Microsoft Power Platform, encompassing Project Online, Power Automate, and Power BI. Prior experience includes a role as Senior Manager at Carousel Industries, where oversight of Service Delivery Managers led to enhanced customer service for over 300 clients. Additionally, Jennifer has held positions in web design and database administration, showcasing a versatile skill set in both technical and communication domains. Jennifer holds a Bachelor of Arts in Communication and Media Studies from Rhode Island College.