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Heather Jacobs is an experienced professional currently serving as an Account Manager for Power Secure at Southern Company since September 2020, where responsibilities include managing client communication, maintaining service records, and dispatching technicians. Previous roles include Right-of-Way Agent at Georgia Power, where research and negotiation skills were applied to secure easements, and Senior Permit Technician for the Henry County Board of Commissioners, focused on zoning compliance and permit issuance. Heather's background also encompasses warehouse management at Patriot Fire Protection, office management at Lake Harbin Animal Hospital, and a military career as a Chaplain Assistant in the US Army. Educational qualifications include a CEU in Business Administration from Kennesaw State University, a Chaplain Assistant Certification from the United States Army, and a Master Cosmetology degree from Paul Mitchell the School-Atlanta.