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Anna Hay is an accomplished marketing and customer insights professional with extensive experience in various leadership roles. Currently serving as the Director of Marketing and Customer at Poundland & Dealz since June 2019, Anna oversees marketing, design, and customer relations while championing actionable insights to drive business growth. Previously, Anna held positions as Head of Customer Insight & Strategy, where strategic direction for board meetings and customer feedback initiatives were developed. With prior consulting experience at Anna Hay Consulting and roles at Nielsen and Kantar Millward Brown, Anna has consistently delivered significant revenue growth and established strong client relationships across multiple industries. Anna holds a Bachelor of Arts degree in History and Politics from The Manchester Metropolitan University.