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Juan-Antonio de Dios possesses extensive experience in account management and customer service across various industries. Since April 2015, Juan-Antonio has served as an Account Manager in E-Trading at PostFinance Ltd, providing multilingual support for securities trading. Prior roles include an E-Payment Specialist at PostFinance Ltd and a Project Employee at UBS. Juan-Antonio's background also includes patient management at Insel Gruppe, where responsibilities involved coordinating international patient admissions and cost estimations. Experience with UBS further includes leading a Welcome Desk for retail banking services. Earlier in the career, Juan-Antonio worked with Swiss International Air Lines as a First Class Flight Attendant and later in customer care roles, demonstrating strong multilingual communication skills. Educational qualifications include advanced studies in leadership and customer service management.