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Jing Shi is an accomplished data analyst with extensive experience in customer intelligence and data analysis. Currently at PostFinance Ltd since March 2018, Jing Shi leverages data to implement and enhance business strategies, coordinate automated customer journeys, and advise stakeholders on data-related topics. Previous experience includes a role as a researcher and data analyst at ETH Zurich from September 2012 to February 2017, where Jing Shi developed research models, analyzed data using advanced statistical methods, and led international research projects. Jing Shi's educational background includes a Doctorate in Consumer Behavior from ETH Zürich, a Master in Management from ESCP Business School, and dual Master's degrees from Tongji University in Public Administration and Architectural Environment and Equipment Engineering.