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Alessandro Amici is an experienced IT professional with a diverse background in project management and IT service management. Currently serving as the ITSM Tool Manager at Poste Italiane since 2008, Alessandro has expertise in managing large IT environments through effective infrastructure control and monitoring tools. Prior to this role, experience includes Transition Planning Manager and Quality and Security Manager, where Alessandro led ISO 9001 and 27001 certification processes and established a Project Management Office. Earlier career highlights feature roles as Project Manager at Bull Information Systems and Systeam, where responsibilities encompassed project coordination, resource recruitment, and system development for telecommunications operators. Alessandro holds a Bachelor's degree in Statistics from Sapienza Università di Roma.