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Courtney Lucas

Customer Service Representative at Port Washington State Bank

Courtney Lucas has a diverse background in customer service, hospitality, and event management. Currently serving as a Customer Service Representative at Port Washington State Bank since July 2019, Courtney specializes in cash handling and customer relationship building. Previous experience includes working as a Secondary Operator at Exacto Spring, where order fulfillment and team collaboration were key responsibilities, and an Event Management and Marketing Intern at Shully's Cuisine and Events, focusing on guest satisfaction and event coordination. Courtney's early career also encompasses a Barista role at Kohler Co., emphasizing customer interaction and service efficiency, as well as an internship at The American Club, where duties included guest relations and staff supervision. Courtney holds a Bachelor’s degree in Hospitality and Event Management from Concordia University-Wisconsin, earned in 2019.

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