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Nathan Bañuelos is a seasoned IT professional currently serving as a Senior Service Desk Engineer at PSM Partners since January 2023, where responsibilities include leading IT service delivery and managing complex support queues for multiple clients. Previously, Nathan worked as a Level 1 Technician at LeadingIT, refining skills in network management, troubleshooting, and software implementation. Experience also includes a role in business development at ShipBob, Inc., and positions in fitness and medical integration at Power Wellness and AdventHealth Central Florida, respectively. Nathan holds a Bachelor of Science in Kinesiology from the University of Illinois Chicago.