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Micah Evans is a skilled customer support professional with a background in account management and customer service. Currently serving as a Customer Support Specialist at Populi since January 2021, Micah focuses on identifying customer issues and advising on effective utilization of the platform. Prior experience includes working as an Account Manager at EMSI from October 2017 to January 2021, where client engagement and training were essential for achieving data-driven goals. Micah's earlier role as a Management Trainee at Enterprise Rent-A-Car involved managing a large fleet and enhancing customer satisfaction. Micah holds a Bachelor's degree in Liberal Arts and Culture from New Saint Andrews College, earned in May 2017.