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Carie Buchanan is an accomplished executive with extensive experience in customer success and service excellence across multiple organizations. Currently serving as the Chief Experience Officer at Popmenu, Buchanan has previously held significant roles such as Chief Customer Officer at Pluralsight, SVP of Global Head of Customer Success at Infor, and Service Excellence Executive at Ultimate Software. Additionally, Buchanan has an impressive tenure at Salesforce, where roles included Regional Vice President of Customer Success and various director-level positions focused on customer success strategy. Buchanan holds a Bachelor of Science degree in Finance from Miami University, earned between August 1987 and May 1991.