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Ivelina Dimitrova has extensive experience in customer service and administrative roles, currently serving as an Accounts Payable Clerk at Polyteck Group since October 2017, where previous responsibilities included receptionist duties. Prior work includes a receptionist position at Soho House & Co, as well as several roles in customer-facing environments, such as receptionist at The Montcalm Luxury Hotels, nail technician at USPAAH, waitress at CUSTOM HOUSE EXCEL LTD, and bartender at Da,za Teb!. Starting a career in customer service as an information desk staff member at Kaufland Bulgaria, Ivelina also worked as a promoter and direct sales agent at N3. Academic qualifications include a Bachelor's degree in Plant Protection from Agricultural University Plovdiv, Bulgaria, completed in 2013.