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Genevieve L. is an experienced professional in the hospitality and tourism industry, currently serving as the Reservations Team Leader at Discova since June 2023, where responsibilities include overseeing booking accuracy and enhancing team efficiency. Prior to this role, Genevieve held various positions, including Reservations Executive at Discova and Assistant Language Teacher with the Okinawa Prefectural Board of Education. Genevieve's career also features significant roles at Hankyu Travel International Co., Ltd. as an Operations Supervisor and Executive, where management of tour operations and process improvements were key achievements. Other notable experiences include Sales & Marketing Executive at Hansel Productions and Marketing Assistant at Charles & Keith, alongside earlier positions in administrative support and internships within prestigious hotels. Educational qualifications include a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic.