Samuel Loretta has a diverse work experience spanning multiple industries. Samuel currently holds the position of Director of Underwriting Operations at Polly (formerly DealerPolicy) since May 2022. Prior to this role, they served as the Manager of Rating Operations from December 2021 to May 2022, and as a Senior Analyst of Insurance Operations from May 2021 to December 2021 at the same company.
Before joining Polly, Samuel worked at MAPFRE from 2011 to 2021. Samuel held various roles, including Service Provider Specialist from 2018 to 2021, Senior Claims Adjuster - Casualty from 2016 to 2018, Claims Adjuster II - Special Investigations from 2015 to 2016, Claims Adjuster I - Physical Damage from 2013 to 2015, and Claim Reporting Representative - Contact Center from 2012 to 2013.
Additionally, Samuel had previous experience as a Math Tutor at Smarties Tutoring Services in 2012 and as a Tutor at Worcester State University in 2011. Samuel also worked as an Intern at the Holden Police Department in 2011, where they created an informational pamphlet and organized the department.
Overall, Samuel Loretta has a strong background in underwriting operations, rating operations, insurance operations, claims adjustment, fraud detection, customer service, tutoring, and law enforcement.
Samuel Loretta's education history begins with their high school diploma from Tantasqua Regional High School, which they obtained in 2007. Samuel then attended Quinsigamond Community College from 2007 to 2009, where they pursued general studies without completing a degree. In 2009, Samuel enrolled in Worcester State University and earned a Bachelor of Science (BS) degree in Criminal Justice in 2011.
Following their undergraduate studies, Samuel pursued further education and obtained a Master of Applied Business Analytics degree from Boston University between 2019 and 2021. During this time, they also obtained additional certifications, including an Associate in Insurance Data Analytics (AIDA) from The Institutes in September 2019, an Associate in General Insurance (AINS) from The Institutes in May 2017, a Fraud Claim Law Associate certification from American Educational Institute, Inc. in May 2014, and both the Advanced Google Analytics and Google Analytics for Beginners certifications from Google in September 2020.
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