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Peter Peart is an accomplished founder and engagement consultant at Scale-Upp.uk since May 2022, specializing in process improvement, customer experience journey mapping, and leadership coaching. Additionally, Peter serves as a career mentor for graduates at Pollen Careers and holds roles as Fractional COO at both Mpowa, an innovative SaaS blockchain platform, and Thani, a QSBS advisory firm. Peter also advises at CxO LAB and has a robust background in customer engagement from previous positions at Improbable and Huddle, where Peter delivered excellence in customer support and operations. Early career experience includes key roles at Red Gate Software, focusing on improving customer experience and scalability in a high-volume environment.