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Ryan Tanner is an experienced technical support leader with a background in operations and help desk management. Currently serving as the Technical Support Team Lead at Points since February 2017, Ryan has previously held the role of Operations Coordinator at Ritual.co from October 2015 to July 2019. Additional experience includes a Help Desk Specialist position at Mohawk College for a short duration in late 2015 and a NOC Knowledge Management role at BlackBerry during the summer of 2015. Ryan Tanner holds an Advanced Diploma in Computer Science from Mohawk College, earned between 2013 and 2016.