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Irene Mansour has extensive experience in the field of professional services and customer engagement, with a significant leadership role as Director of Professional Services (Rapid Services) at PointClickCare. Prior to this, Irene held various positions at Intelex Technologies ULC, including Director of Customer Engagement for Rapid Deployment and Enterprise delivery, as well as Manager of Customer Engagement for Rapid Deployment. Irene's background also includes a role as Sr. Product Trainer and Learning Specialist at TELUS Health, Application Specialist and Product Trainer at Practice Solutions Software/MD Physician Services, and Medical Transcription Services Administrator at Nightingale.