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Jukka P. Heiskanen is a seasoned development expert specializing in quality management, currently serving as a Development Expert at Pohjois-Savon hyvinvointialue since January 2023. Prior experience includes roles as Development Manager (TQM) at Kuopio University Hospital from December 2021 to December 2022 and Development Manager (TQM) at Kuopion alueen kauppakamari from January 2019 to September 2021, where Jukka led the innovative Rajaton Ylä-Savo project. Academic contributions include serving as a University Teacher at the University of Jyväskylä, with a focus on Sustainable Business, while previous roles span from Project Manager at Aalto University to Assistant at Lahden tiede- ja yrityspuisto Oy. Jukka's educational background features ongoing doctoral studies in Economics and Business Administration at the University of Jyväskylä, along with master's degrees in Environmental Management and Environmental Science and Technology.