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The Operations Management team at Pohanka of Salisbury, Inc. oversees the efficient functioning of the dealership, ensuring optimal performance across sales, service, and parts departments. Led by key figures such as the General Manager and Service Director, the team is responsible for streamlining processes, enhancing customer satisfaction, and driving profitability through effective resource allocation and strategic planning. They play a pivotal role in maintaining the dealership's reputation as a top choice for vehicle purchases and services in the region.